Ask the Expert: frequently asked questions

ATEoftheWeek_0216At Genesis PURE, we have an expert team that is dedicated to answering your product and nutrition questions. Here are the most popular questions from the last week. You might find a topic related to a question you have.

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Q: Someone told me that all B vitamins have to be taken together and work together to be effective. Is that true?

A: Vitamin B complex is a group of eight different B vitamins: Thiamin (B1), Riboflavin (B2), Niacin (B3), Choline (B4) Pantothenic acid (B5), B6, Biotin (B7), Folate (B9), and B12. You do not need to take them together; however, doing so might offer some advantages. If your diet includes meat, fish or shellfish, milk, and other dairy products, you should be able to meet the recommended daily B-vitamin requirements. Genesis PURE products that contain Vitamin B include Daily Build (9 B vitamins), E2, ENERGY (7 B vitamins), PURE Café, 360 Complete Shake, RECOVERY, Fusion, HYDRATION and PRO-ARGININE. You can find more information on B vitamins here:

Q: I saw on the website that some of the essential oils require refrigeration after opening.  Is this necessary or is it okay to store in a cool, dry place?

A: The best place to store essential oils is in a cool place. For most oils, refrigeration is not necessary but can’t hurt. Prolonged exposure to sunlight and extreme heat can change the chemical composition and evaporation rate—and, therefore, the efficacy—of even the purest essential oils. Therefore, avoid keeping your oils in the car, near windows, or next to any heat source for extended periods of time.

Q: I was told when I joined Genesis PURE that residual income could be inherited by your family. Is this true and if so how does someone set it up?

A: In the case of an IBOs death, IBO rights will be transferred to the legal successor in accordance with applicable laws. It is the responsibility of the successors to notify the Company in a timely manner of the death through a letter written to the Company by the executor of the estate or next of kin.  A certified court order and death certificate must be submitted to the Company for the IBO account to be transferred to the legal successor. Successors in interest must comply with current IBO Agreement requirements and the IBO Policies and Procedures. If the legal successor wishes to terminate the account, a written, signed statement of request to terminate must be submitted along with appropriate legal proof of death. If the successor is already an IBO, he/she may in this instance, keep both positions. No administrative fee is required to transfer an IBO account in this instance.

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